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Smart AI Scale User Manual

Complete 7-chapter guide from unboxing to advanced use. Master all features of the Smart AI Weighing Scale.

Table of Contents

1 Application Scenarios 2 Core Features 3 Shortage Prevention 4 Shortcut Keys 5 Installation & Setup 6 Troubleshooting 7 Upgrades
1

Application Scenarios

The Smart AI Weighing Scale is designed for four core factory scenarios:

🏭 Production Workshop – Weighing → Counting → Labeling all-in-one. Batch auto-generated. Workers just place product → take label → pack. Zero training needed.

📦 Warehouse In/Out – Tare weight auto-calculation, barcode scanning for product lookup, prevent quantity shortages. Data syncs to inventory system.

📋 Packing Line – Auto carton count calculation, tare memory, outer carton labeling. 50%+ efficiency improvement over manual counting.

🚚 Shipping Labeling – Drag-and-drop label template design, multiple paper sizes, print preview before printing. Batch printing supported.

2

Core Features (8 Modules)

1. Smart Weighing System – High-precision sensor, multi-unit conversion (g/kg/lb), real-time display, auto over-limit alarm. Precision up to 0.1g.

2. Label Printing System – Built-in thermal/label printer. Auto-print after weighing. Content includes: product name, qty, batch#, date, weight, QR/barcode. Custom templates supported.

3. Full Traceability – Each carton has unique QR code. Scan to view: product name, batch#, date, weighing records, QC photos, operator info. Meets IATF16949/ISO9001 traceability requirements.

4. Standard Packing Verification – Preset standard packing qty. Auto-verify actual vs. standard with alarm on deviation. Supports full-carton and per-piece weighing modes.

5. Quality Control System – Built-in quality standards database. Auto-display specs and tolerance during weighing. Auto-flag non-conforming products.

6. Product Photo Archive – Built-in HD camera for auto/manual photos. Photos linked to weighing data and batch info. Cloud storage for remote verification.

7. Batch Management – Auto or manual batch numbering linked to production date, line, operator. Raw material batch linkage. Expiry alerts. One-click data export.

8. ERP/MES/WMS Integration – Standard API for seamless connection. OPC UA/MQTT/HTTP protocols supported. Order sync, production reporting, inventory update.

3

Quantity Shortage Prevention

❌ Manual Counting

Hand counting → error-prone, no traceability
Quantity relies on memory → mistakes happen
No way to verify which carton is short
Customer complaints with no evidence

✅ Smart Scale System

Auto counting → unit weight database → label printing → QR traceability
Who weighed it, when, which batch → all logged, tamper-proof

Three-layer prevention:

① Source Prevention: Unit weight database. Pre-enter each product's standard unit weight (0.01g precision). System calculates actual quantity = total weight ÷ unit weight, eliminating counting errors.

② Process Verification: Preset standard packing qty. Auto-compare actual vs. standard. Alarm on deviation to prevent faulty cartons from leaving.

③ Full Traceability: Each label has unique trace code. Scan to see who weighed it, when, which batch, total qty. Clear accountability.

Data Never Lies: All weighing logs auto-saved: operator, time, batch, product, qty, weight, photo. Full chain tamper-proof data.

4

Shortcut Keys

ActionShortcutDescription
TareTare / F1Auto-deduct container weight
AccumulateAccum / F2Add current weigh to batch total
Print LabelPrint / F3Print label for current product
Take PhotoPhoto / F4Manually trigger product photo
ClearClear / F5Clear current weighing data
Query TraceQuery / F6Scan code to trace product history
Switch ProductSwitch / F7Quick switch between product presets
SettingsSettings / F8Enter system settings
HomeHome / EscReturn to main weighing screen
5

Installation & First Startup

Unboxing: Scale main unit ×1, Weighing pan ×1, Power adapter ×1, Power cable ×1, Label paper roll ×1 (optional), Manual ×1.

Hardware Setup:

  • Place on a stable, dry, vibration-free flat surface.
  • Install weighing pan securely on the sensor.
  • Connect power adapter to 220V outlet.
  • Power on and wait ~30 seconds for system boot.
  • Connect to WiFi or Ethernet in settings.
  • Connect external printer via USB if needed.

First Startup Configuration:

  • Enter Settings (F8 or tap Settings button).
  • Network: Choose WiFi/Ethernet/4G and configure.
  • Time: Verify date/time/timezone (auto NTP sync).
  • Import product database via USB or network.
  • Import or design label print templates.
  • Calibrate weighing with standard weights.
  • Print a test label to verify.
  • Configure ERP/MES integration: server IP, port, API key.

💡 Tip: Huami tech team offers free remote configuration assistance for first-time setup to ensure all parameters are correct.

6

Troubleshooting

Weighing Issues:

  • Inaccurate weight → Check surface leveling, recalibrate
  • Weight not zeroing → Press tare or restart
  • No response → Check sensor connection and power
  • Fluctuating readings → Check for vibration or EMI sources

Printing Issues:

  • Printer not working → Check USB, driver, label paper
  • Blurry printing → Clean print head, replace paper
  • Label misaligned → Adjust paper size in settings

Photo Issues:

  • Blurry photos → Clean lens, ensure adequate lighting
  • Can't save photos → Check storage space
  • Upload failure → Check network connection

Network Issues:

  • WiFi connection fails → Check router signal, restart router
  • Data upload fails → Check server address and port
  • 4G not working → Check SIM card status

System Issues:

  • System freeze → Long press power button to force restart
  • Touch unresponsive → Clean screen, recalibrate touch
  • App crash → Restart app or reboot system

🔧 Contact Support: Phone: 188-8866-4498 | Email: lqb@nbclzc.com. Remote diagnosis and on-site service available.

7

Upgrade Guide

Software Updates:

  • Firmware: Settings → System Update → Check for updates
  • App updates via app store or push notification
  • Backup config and product data before upgrading
  • Do not power off during firmware update

Hardware Upgrades:

  • Printer module: Upgrade to high-speed or different spec
  • Storage: MicroSD card expansion
  • Peripherals: Barcode scanner, label peeler, conveyor interface

Version History:

  • V1.0: Basic weighing, counting, label printing
  • V1.1: Product photo archive
  • V1.2: ERP/MES system integration
  • V1.3: Optimized packing verification, auto batch number
  • V2.0: New UI, quality control system, remote data view
  • V2.1: Drag-and-drop label template design

Important Notes:

  • Major version upgrades may change database structure; verify data integrity after upgrade.
  • Recalibrate scale after firmware update.
  • Test on one device before batch deployment.

Need Further Assistance?

Huami tech team provides 7×12 hour technical support

Contact Us

Phone: 188-8866-4498 | Email: lqb@nbclzc.com