Improve Quality: Not Chasing Problems, But Making Them Not Happen

Monday: OEM complains defect rate up; Tuesday: abnormal batch; Wednesday: process change not notified.

1. Costs of Firefighting

5-10x cost of prevention, customer loss, staff exhaustion.

2. Preventive Approach

Data-driven, correlation analysis, predictive alerts.

3. Platform Support

Real-time collection, threshold alerts, root cause tools, tracking.

4. Results

Quality rate from 98.2% to 99.5%, complaints down 75%.

Contact: 18888664498